Refund Policy

Refund & Exchange Policy

Last Updated: July 30, 2025

At Ifreead, we strive to ensure your complete satisfaction with every purchase. If you’re not happy with your order, we’re here to help. Please review our policy below for refunds, exchanges, and damaged/defective items.

Refund Policy

Eligibility

✅ Refundable Items: Unworn, unwashed, and undamaged items with original tags and packaging.
❌ Non-Refundable Items: Sale items, underwear, swimwear (for hygiene reasons), and accessories marked "Final Sale."

Timeframe

🔹 Refund requests must be submitted within 14 days of delivery.
🔹 Approved refunds will be processed within 5–10 business days (depending on your bank/payment method).

How to Request a Refund

1. Email service@Ifreead.com with:

   • Order number

   • Product photos (for verification)

   • Reason for return

2. We’ll send a return label and instructions (if applicable).

3. Once received and inspected, your refund will be issued.

Exchange Policy

Do You Offer Exchanges?

Yes! Exchanges are available for:

• Size/color changes (subject to stock availability).

• Defective/wrong items (see "Damaged or Defective Products" below).

How to Request an Exchange

1. Email service@Ifreead.com with:

   • Order number

   • Desired exchange item details

   • Photos (if applicable)

2. We’ll guide you through the process (return shipping may apply).

Damaged or Defective Products

If you receive a damaged, defective, or incorrect item:

1. Contact us within 48 hours of delivery at service@Ifreead.com with:

   • Order number

   • Photos/video of the issue

2. We’ll arrange a free return/replacement or issue a refund.

Important Notes

🔸 Return shipping costs are the customer’s responsibility unless the error is ours (e.g., wrong/damaged item).
🔸 Sale items can only be refunded as store credit.
🔸 We recommend using tracked shipping for returns (we’re not responsible for lost packages).

Questions?

Email us at service@Ifreead.com—we’re happy to help!

💖 Thank you for trusting Ifreead!